Landline Services

Landline Service refers to typical traditional telephone services. The best example of landline service is the home telephone.

Our landline products and services range from basic home telephone service to small, medium, and large business installations. We have Digitial Subscriber Line (DSL) Broadband services for both home and business, as well, delivered over our phone lines, to your home or business.

For reliable "Always On" service, consider ASTCA Landline Service for your home or business.

Customer Service

Location: Fagatogo Telecommunications Building
Phone: (684) 633-1126
Fax: (684) 633-9031
Email: Customer.Support@astca.net

"Always On, Reliable & Clear"

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Overview

Territory-wide Coverage

ASTCA's Landline Network covers all of Tutuila, Aunu'u, and the Manu'a Islands of Ta'u, Olosega, and Ofu. All local calls between landlines are free, unlimited, even between islands.

Broadband

Our landline services also supports our DSL Broadband services, with Residential DSL (128/256 kbps) starting at $49.95 and Business DSL (128/384 kbps) starting at $79.95.

Residential

ASTCA Residential Services offer the lowest local rates for all local phone calls in the Territory. With Cost Control features like disabling long distance dialing but keeping landline to cellular dialing your residential landline can stay in touch. And if you use our Pasefika Prepaid Long Distance cards with your landline phone, you can still stay in touch with loved ones living in the United States or internationally.

Business

Our Business Services can provide the complete landline solution for your company. Complete installations, wiring, and networking services are available via our PBX and Internet divisions. Inquire with our Customer Service if you'd like more information on how ASTCA can help your company install or upgrade their telecommunication services.

Features

Landline Features

ASTCA delivers Always On service through our territory wide telecommunications network. In an emergency cellular service can become overloaded and unreliable and a landline can very quickly become a family's only lifeline.

So the most important feature of our Landline Service is that even when the Territory's power is off and cellular service is unavailable, your landline will be there to make sure you can stay in touch with those who matter most.

Home phone features:

Touch dialing
Unlimited Local Landline to Landline calls
Low cost, simple flat per minute charges for landline to local cellular phone calls
(Only 4¢ per minute to call any local cellular subscriber. Requires "Land To Cell" feature.)
Additional features like Call Waiting, Caller ID, Voicemail, and more.
Add DSL Broadband for only $49.95 per month
Call (684) 633-3737 for details.

Business phone features:

Touch dialing
Unlimited Landline to Landline calls
Low cost, simple flat per minute charges for landline to local cellular phone calls
(Only 4¢ per minute to call any local cellular subscriber. Requires "Land To Cell" feature.)
Private Branch Exchange (PBX) systems to suit your company or organization's needs
Other features like Call Waiting, Caller ID, Hunt Groups, Voicemail and more
Business DSL Broadband starting at only $79.95 per month

Other Features:

Personal Identification Number (PIN) for Cost Control
Call Forwarding
Fax Lines
Direct Dial Long Distance
Land-To-Cell (only) with no Long Distance
and more...

Support

Trouble Tickets:

A trouble ticket will be issued and the appropriate repair and support teams will be dispatched same day or next business day depending on “time reported” and “trouble type”. All tickets will be assessed by a repair crew within one working day of the time reported and a repair should be effected within two working days.

Escalation:

If the trouble is not repaired within two working days, tickets are automatically escalated to supervisors and managers for Tier III tracking and resolution.

Status Updates:

You can obtain a copy of the ticket and status updates by calling 611 and speaking to one of our Repair Agents. A copy of the ticket can be emailed to you upon request. Just give the repair agent your email address and a copy will be sent immediately. If you don't receive it right away, please check your SPAM mail folder before calling again.

You can also request call backs by technicians and supervisors by asking the 611 Repair Agents to forward your request to the appropriate person.

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Landline Services

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What's New

Messages "From the Top"

Landline Services

product-service